Watch this Wonderful Video: "Empathy: The Human Connection to Patient Care"

Empathy is an essential element of quality health care. This video (Empathy: The Human Connection to Patient Care) simply, and beautifully, illustrates the value of seeking to understand others' experience. Listening, noticing, exploring and responding helps us to build healing connections with patients, family members and  caregivers. Empathy also helps those of us who are privileged to work in health care settings to know and support each other.

The video was published on YouTube on February 27, 2013 with the following information:

Patient care is more than just healing -- it's building a connection that encompasses mind, body and soul.

If you could stand in someone else's shoes . . . hear what they hear. See what they see. Feel what they feel. Would you treat them differently?

CEO Toby Cosgrove, MD, shared this video, titled "Empathy," with the Cleveland Clinic staff during his 2012 State of the Clinic address on Feb. 27, 2013.