In a report commissioned by the British National Health Service (NHS) to address concerns about recent slippage in NHS's patient safety and quality ratings, Dr. Donald Berwick encouraged NHS leaders to focus on empathy, compassion and support for both patients and health care teams.
Helen Riess provides her perspective on the report in her blog post for The Huffington Post- http://m.huffpost.com/us/entry/3757483
This is fantastic; I love seeing more focus on empathy in healthcare settings. Thanks!
ReplyDeleteThanks very much for your comment Janet! Please feel free to share more about your perspective and experience.
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