Sunday, August 18, 2013

Don Berwick Urges UK's NHS to Emphasize Empathy

In a report commissioned by the British National Health Service (NHS) to address  concerns about recent slippage in NHS's patient safety and quality ratings, Dr. Donald Berwick  encouraged NHS leaders to focus on empathy, compassion and support for both patients and health care teams.

Helen Riess provides her perspective on the report in her blog post for The Huffington Post-


  1. This is fantastic; I love seeing more focus on empathy in healthcare settings. Thanks!

  2. Thanks very much for your comment Janet! Please feel free to share more about your perspective and experience.